Return & Refund Policy

Return and Refund Policy  ------------------------Last updated: March 06, 2025Thank you for shopping at Fresh & Healthy.If, for any reason, You are not completely satisfied with a purchase We inviteYou to review our policy on refunds and returns. This Return and Refund Policyhas been created with the help of the [Free Return and Refund PolicyGenerator](https://www.freeprivacypolicy.com/free-return-refund-policy-generator/).The following terms are applicable for any products that You purchased withUs.Interpretation and Definitions  ------------------------------Interpretation  ~~~~~~~~~~~~~~The words of which the initial letter is capitalized have meanings definedunder the following conditions. The following definitions shall have the samemeaning regardless of whether they appear in singular or in plural.Definitions  ~~~~~~~~~~~For the purposes of this Return and Refund Policy:  * Company (referred to as either "the Company", "We", "Us" or "Our" in this    Agreement) refers to FRESH & HEALTHY, 7 Ground floor Maruthi nilaya    Rmakadasappa lane dodddabommasandra vidhyaranyapura Bangalore Karnataka.  * Goods refer to the items offered for sale on the Service.  * Orders mean a request by You to purchase Goods from Us.  * Service refers to the Website.  * Website refers to Fresh & Healthy, accessible from    <https://freshhealthy.store.shoopy.in/>  * You means the individual accessing or using the Service, or the company,    or other legal entity on behalf of which such individual is accessing or    using the Service, as applicable.Your Order Cancellation Rights  ------------------------------You are entitled to cancel Your Order within 7 days without giving any reasonfor doing so.The deadline for cancelling an Order is 7 days from the date on which Youreceived the Goods or on which a third party you have appointed, who is notthe carrier, takes possession of the product delivered.In order to exercise Your right of cancellation, You must inform Us of yourdecision by means of a clear statement. You can inform us of your decision by:  * By visiting this page on our website:    <https://freshhealthy.store.shoopy.in/>We will reimburse You no later than 14 days from the day on which We receivethe returned Goods. We will use the same means of payment as You used for theOrder, and You will not incur any fees for such reimbursement.Conditions for Returns  ----------------------In order for the Goods to be eligible for a return, please make sure that:  * The Goods were purchased in the last 7 days  * The Goods are in the original packagingThe following Goods cannot be returned:  * The supply of Goods made to Your specifications or clearly personalized.  * The supply of Goods which according to their nature are not suitable to be    returned, deteriorate rapidly or where the date of expiry is over.  * The supply of Goods which are not suitable for return due to health    protection or hygiene reasons and were unsealed after delivery.  * The supply of Goods which are, after delivery, according to their nature,    inseparably mixed with other items.We reserve the right to refuse returns of any merchandise that does not meetthe above return conditions in our sole discretion.Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannotbe refunded. This exclusion may not apply to You if it is not permitted byapplicable law.Returning Goods  ---------------You are responsible for the cost and risk of returning the Goods to Us. Youshould send the Goods at the following address:WhatsAppWe cannot be held responsible for Goods damaged or lost in return shipment.Therefore, We recommend an insured and trackable mail service. We are unableto issue a refund without actual receipt of the Goods or proof of receivedreturn delivery.Gifts  -----If the Goods were marked as a gift when purchased and then shipped directly toyou, You'll receive a gift credit for the value of your return. Once thereturned product is received, a gift certificate will be mailed to You.If the Goods weren't marked as a gift when purchased, or the gift giver hadthe Order shipped to themselves to give it to You later, We will send therefund to the gift giver.Contact Us  ~~~~~~~~~~If you have any questions about our Returns and Refunds Policy, please contactus:  * By visiting this page on our website:    <https://freshhealthy.store.shoopy.in/>